Solutions

Call Centre Dialer

Call Centre Dialer

A unique Call Centre Solution that meets all your requirements. It provides the flexibility to customize the solution depending on the customer requirements. It provides a seamless integration with multiple CRM/ERP solutions. It is a simple VoIP interface which allows the operators to make a call at any number out of central database. All statistics related to call center can be checked in real time. All these features have made it more reliable and flexible which is the basic need of the success of any business. One of the important feature of Call Center is its predictive dialing that omits the operator’s waiting time by preparing calls on the server side and dropping it to the operators while they waits for it. This reduces the idle time by engaging the call center in only productive work.

Our Call Center solution gives flexibility to your business by giving opportunity to make changes as per the necessity. Its integration feature with CRM/ERP solutions makes it more efficient and useful. It provides easy solution to your business in order to make it become faster, reliable and productive.

Features of Call Center:

  • Predictive Dialing
  • Preview/Progressive Dialing
  • Voice Logger
  • CRM/ERP Integrations
  • No recurring Licensing costs
  • IVR (Interactive Voice Response)
  • SMS/Email Integrations
  • Voice Blasting
  • Payment Gateway Integrations
  • Supervisor Barge/Listen/Whisper
  • Database Integrations
  • Various Reporting Parameters

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